Make Hosting Easy With Managed Services & Support
Experience supreme support and management with instant access to our Managed Services & Support. Let VPS.NET monitor and manage your VPS or cloud solution and take the stress out of hosting. Learn more about how to add Managed Services to your account for easy, effective configuration, deployment, and administration of your hosting packages.
Rapid Response
You have enough to do. Let us support your technical requirements. Simply choose your desired level of support and leave the rest to us. VPS.NET currently offers two Managed Services & Support packages: Server Monitoring and Monitoring + Configuration. You can see package features at VPS.NET.
Whether you are a hosting beginner who needs a helping hand or a hosting expert who needs to free up some time on your schedule, we can help every step of the way. Our friendly, expert technical support staff can help you with tasks that range from migrating your websites to troubleshooting issues that you encounter.
Proactive Management
With server monitoring, our techs will actively monitor your platform 24/7/365 and alert you should any problems arise. Additionally, we will scan and protect your servers from malware and other malicious entities that could cause data loss or disruption.
Also covered in our Monitoring + Configuration package is a 15 minute SLA response time, backup setup, assisted startup, server configuration, site migration, server security, and much more.
Additional Managed Services & Support Features
From Networking and DNS to Linux and software, we have one goal: to help you succeed with an effortless hosting platform. You can see the full range of services provided below. As always, should you have questions about Managed Services & Support, do not hesitate to contact us. We are happy to answer your questions.
Protocols and Ports Covered By Monitoring
- FTP (21)
- SFTP/SSH (22)
- HTTP (80)
- HTTPS (443)
- IMAP (143, 993)
- POP (110, 995)
- SMTP (25, 587)
Security Configuration
- ModSecurity
- Rkhunter (Scan)
- SSH Lockdown
- SSL Installation and Troubleshooting
- Firewall (CSF+LFD, APF, PFsense)
- ClamAV (Linux)(Scan)
- Maldet (Scan)
Networking & DNS
- Custom Nameservers
- DNS Zone File and Record Management
- Basic Networking Troubleshooting
- Basic Network Configuration
- IP Configuration
- Spam Filtering (SpamAssassin)
Linux
- Cron/Anacron Configuration
- Data Mirroring: scp, rsync, lsftp, dd
- CentOS
- Debian
- Fedora
- Ubuntu
- RedHat Enterprise Linux
- File permissions Troubleshooting
- File System Management
- High Load Management
- Kernel Upgrades
- LAMP Install & Configuration
- Linux Kernel Modules
cPanel
- cPanel Configuration
- DNS Clustering Configuration
- cPanel Installation
- PHP Modules in EasyApache
- cPanel to cPanel Migration
- cPanel Backup Configuration
- Database Restoration (from local DB or with .sql file)
Software / Applications Assistance
- Apache Configuration
- Dovecot
- EasyApache
- Exim
- Mail Server Troubleshooting (Exim, Postfix, Sendmail, Smartermail)
- MySQL Setup, Configuration, and Troubleshooting
- Nginx Configuration
- PHP 5.x-7 Management and Configuration
- R1soft
- Server Density Installation and Troubleshooting
- Softaculous Installation
- Webmail (Horde/Squirrelmail/Roundcube)
- WordPress
- Best effort support for 3rd Party Applications not listed
How to get started with Managed Services & Support
If you are an existing VPS.NET client, simply log into your account and add Managed Services & Support to your account.
If you are new to VPS.NET, welcome! We are so happy that you have chosen us as your hosting partner. Be sure to add Managed Services & Support to your shopping cart during the ordering process from our VPS or Cloud Servers pages.
For more information, be sure to contact our support team. We are available 24 hours a day to assist you.