Tech(s) of the Month

We greatly appreciate the amount of feedback we receive from our customers. In March of 2012, we had over 500 reports of a positive/negative experience, and based off of all that feedback, we’ve been able to hand out numerous incentives for our deserving technicians, while making the necessary policy changes to better serve our customers. Two of our technicians really stood out this month, receiving an overwhelming amount of positive reviews.
Earl and Jon, both out of our Salt Lake City, Utah office, tied this month for the highest number of positive experiences reported. Earl, Jon, thank you for all the hard work this month!
The most interesting positive report, didn’t come through the helpdesk, but instead through Twitter, where @misangela reported that our phone support technician Parker rocked her face off. Thank you Parker and @misangela for providing our Twitter team with a bit of humor during the day!
We really appreciate the amount of reports we get from our customers, and it allows us to continue to grow as a company. If you have a positive or disappointing experience with our staff, take a few seconds and let us know — we’ll appreciate it! As always, you can reach our support team at support@vps.net or by phone at +1. 877-829-2788; for our UK Customers, you can reach us toll free at +44. 03300 882 672